Frequently Asked Questions Use the frequently asked questions below to discover more about Wellbeing and the resources available on the site. Access Code My access code doesn't work. I lost or forgot my access code. I don't know where to enter my access code. I cannot find my access code in the book. E-Mail Reminders I need help setting e-mail reminders. I am not receiving e-mail reminders. I need to change the e-mail address where reminders are sent. I don't want to receive e-mail reminders. Other Technical Questions How do I enable JavaScript? How do I allow cookies? What are the minimum system requirements for this website? How do I view or change my screen resolution? What are cookies, and how are they used on this site? Why are the assessments or website not working as expected? Can I take the assessments from my mobile device? Results and Action Planning I completed the assessment, but my results are not available. I cannot view my results. I am missing one or more scores. I want to view past results. I want to compare my results with others.