If your results do not appear on the page, or the page is completely blank, you will need to clear your browser's cache. After doing so, please close and re-open your browser, and then sign in to your account. Use the following procedures to clear your browser's cache:
Microsoft Internet Explorer 7+
- On the Tools menu, click Internet Options.
- In the General tab's Browsing history section, click Delete...
- In the Temporary Internet Files section, click Delete files...
- Click Yes to confirm.
Mozilla Firefox 3.6
- On the Tools menu, click Options…
- Choose Advanced from the top navigation.
- Click the Network tab.
- In the Offline Storage section, click Clear Now.
Apple Safari 5
- Open the Edit menu.
NOTE: If you are on a Mac, open the Safari menu.
- Choose Empty Cache...
- Click Empty to confirm.